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Assessing Academic Library Performance

A Handbook

ebook
1 of 1 copy available
1 of 1 copy available

Assessment is essential to describe a library's value and to inform decision-making.

Using the four key assessment components of design, data collection, data analysis, and dissemination, Assessing Academic Library Performance: A Handbook provides strategies and case studies for performing four different types of assessments:

  • Service assessments for the library's outward and inward facing services that either help library users or other library employees to help users. These assessments focus on providing and improving how things are done to better serve others.
  • Resources assessments for the physical and virtual resources that the library has in its holdings or to which it provides access. Resources are the reason libraries exist as they help patrons in instructional and research pursuits.
  • Space assessments for physical and online library spaces. These assessments help ensure that spaces meet user needs.
  • Personnel relationship assessments look at how library employees interact with each other. as library professionals. While not for evaluation or advancement purposes, these types of assessments provide information on what library employees can do to improve their relationships with one another.
  • Each section has information on conducting each aspect of libraries followed by three examples to illustrate how assessment is used to support descriptions of library value and to help library employees make decisions that are critical to library improvement.

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      • Library Journal

        February 1, 2022

        Zaugg (assessment librarian, Brigham Young Univ.) pulls together expertise from a variety of contributors for this all-in-one approach to assessment. At first glance this handbook appears to deal solely with library personnel performance reviews, but in fact it also considers the assessment of academic library services, resources, and spaces. Of note are the chapters written by Zaugg, each of which introduces the aforementioned sections and provides a framework for the assessment tools described. Librarians new to assessment responsibilities will find those introductory chapters are an efficient crash course. Case studies and articles written by librarians and other information professionals offer a deeper dive, with real-world findings and evidence-based practices. Where this handbook suffers is in its organization; it can be difficult to locate specific information, such as a particular instrument or instructions for an assessment project. VERDICT This volume will be useful for those academic librarians who have assessment responsibilities or are new to assessment in general.--Jennifer Townes

        Copyright 2022 Library Journal, LLC Used with permission.

    Formats

    • OverDrive Read
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    Languages

    • English

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